Squadhelp may require verification of any user to uphold the Squadhelp Terms of Service. Possible reasons we might require you to verify your identity include: To determine ownership of duplicate accounts To determine ownership of linked accounts To assist you in resuming your account To determine ownership of accounts showing suspicious or high-risk activity Any other reason that […]

Our goal is to enable a fair and level playing field for all creatives by ensuring the rules of our platform are followed by all participants. Following activities can lead to an account suspension or revocation of certain privileges: Submitting names that have been already mentioned by contest holder in the contest brief or discussion section. Submitting […]

We are committed to protecting the hard work of our creatives and our policy requires that the creatives be compensated if their submissions are used by Contest Holders. In case of Naming Contests, we have a comprehensive policy in place to handle any domain name registrations. Background: More than 100,000 names are submitted to SH platform on […]

A low percentile score doesn’t necessarily mean that the quality of your submissions is bad. However, it could be a sign that your submissions are not quite hitting the mark. Don’t worry, this can happen due to many reasons, and here are some tips that can help in improving your percentile score: Submit fewer entries per […]

We have more  than 30,000 registered creatives from across the globe. An overwhelming majority of them are located in United States and other English speaking countries. Our advanced rating score algorithm ensures that high quality creatives get more opportunities to participate in contests. New users are not able to participate in all contests until they have […]

Your Percentile Ranking Score is a relative score, and it provides your overall ranking on SH platform (based upon CH ratings), For example, if your Percentile Ranking Score is 89%, it means that you rank higher than 89% of other contestants, based upon the ratings you have received from contest holders. We use this score to determine  how […]

While our goal is to ensure all winners are selected by Contest Holders, there can be  situations when a contest holder does not select a winner. We follow up with the contest holder multiple times after their contest has closed, reminding them to select a winner. If a contest has been closed for 30 days, and a […]

If you suspect that one of the names you submitted in a contest has been registered by the contest holder, you can report it to Squadhelp for investigation. Our policy requires that the contest holders compensate contestants if they register a domain name from their contest. In order for Squadhelp to investigate such issues, please report […]

If you have recently joined Squadhelp, your account has limited privilges. You will be able to enter selected contests that are assigned to you by Squadhelp. Once your participation improves, you will automatically receive full access. How do I find out which contests can I participate? Once you are eligible to join a new contest, you will […]

Users have the ability to communicate with other users or contest holders by sending them a private message. Squadhelp  monitors these communications from time to time to ensure that they meet the guidelines mentioned below. Any violation of these guidelines will lead to temporary or permanent suspension of your Squadhelp account. No Harassment:  Purposely intimidating a particular […]